Existing customers · Policy changes

Request a change to your policy.

Changing your car, driver, or policy address? Fill this out — takes about 3 minutes — and our team will reply to your email once it’s processed.

Ida

AI form assistant

General guidance

A little help along the way.

I'm Ida, iDrive NYC's AI assistant. Ask me about this form or the documents you need.

Try asking

How your chat is handled

Please keep verification codes and personal identifiers out of chat. Chats are kept for about 30 days. If you ask for team help, the shared messages become part of your request record.

Secure request

Confirm your contact details

We’ll send you a verification code before opening the policy change form.

Full name
Email address
Mobile phone
Send my code by

We’ll text your code to the number above.